Contact BAK Industries
We’re here to help with product questions, installation support, warranty information, and everything you need for your BAKFlip or Revolver tonneau cover.
Email Support
Send us a message and we’ll respond within 24 hours on business days.
hello@bakindustriesco.comContact Form
Fill out our form below with your question or concern and we’ll get back to you quickly.
Go to FormShop Our Collection
Browse our full line of BAKFlip and Revolver tonneau covers and accessories.
Shop BAK IndustriesGet in Touch
Whether you have questions about product compatibility, installation guidance, warranty coverage, or need replacement parts, our team is ready to assist you. We’re committed to ensuring you get the most out of your BAK Industries tonneau cover.
Customer Support
Email: hello@bakindustriesco.com
Response Time: Within 24 hours on business days (Monday–Friday)
Our support team can help with product selection, installation questions, troubleshooting, and warranty claims.
Business Address
BAK Industries 427 Westfield Avenue Phoenix, AZ 85003 United States
Please note: We operate primarily through our authorized Amazon store. For fastest service, contact us via email or the form on this page.
What We Can Help With
• Product compatibility for your truck model
• Installation support and guidance
• Warranty information and claims
• Replacement parts ordering
• Product feature questions
• General tonneau cover inquiries
Send Us a Message
Have a specific question or need personalized assistance? Fill out the form below and our team will respond promptly with the information you need.
Frequently Asked Questions
Quick answers to common questions about our products, ordering, and support.
How do I know which BAK tonneau cover fits my truck?
All our products on Amazon include detailed vehicle fitment information. You can search by your truck’s year, make, and model. If you’re unsure, email us with your vehicle details and we’ll confirm compatibility.
What is your warranty coverage?
BAK Industries tonneau covers come with comprehensive manufacturer warranties. Coverage varies by product line—BAKFlip models typically include multi-year warranties covering materials and workmanship. Contact us for specific warranty details on your model.
Do you offer installation support?
Yes! All BAK tonneau covers are designed for DIY installation with no drilling required. Each product includes detailed instructions. If you need additional guidance, our support team can walk you through the process via email.
Where can I buy replacement parts?
We offer a complete range of replacement parts and accessories through our Amazon store, including hardware kits, buckle kits, seal kits, rails, and more. Visit our Parts & Accessories section or contact us for specific part numbers.
How long does shipping take?
Since we sell through Amazon, most orders qualify for Prime shipping with delivery in 1-2 days for Prime members. Standard shipping typically takes 3-5 business days. Exact delivery times are shown at checkout.
What if I need to return or exchange my cover?
Returns and exchanges are handled through Amazon’s standard return policy, which offers hassle-free returns within 30 days of delivery. If you have questions about a return or need assistance, contact us and we’ll help coordinate with Amazon.
Ready to Upgrade Your Truck Bed?
Explore our complete collection of BAKFlip hard folding covers, Revolver roll-up covers, and genuine replacement parts—all backed by BAK Industries quality and support.
Shop BAK Industries Collection